Translations:Faq/33/en

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Dealing with Passphrase Problems

Due to the decentralized design of the blockchain, the user is the only one who received the secret passphrase during creation of a new Ardor account with the default Ardor client. There is no way for anyone to restore or reset the passphrase, not even for the developers. So if the passphrase is lost, it is impossible to make transactions from the account.

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